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Constellation

Camera randomly opens

Hi,

 

I have an issue where my camera app randomly opens on its own. I don't even have to be using the phone. The camera app opens and sometimes switches between the front and rear camera without me even touching the phone. When i close the app, it just reopens again. I did a security scan but did not detect any threats. HELP!!

2 REPLIES 2
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Cosmic Ray

Re: Camera randomly opens

how often does it open?
try using your phone on safe mode for a while and see if it persists.
if it does, download Samsung Member from Galaxy store, (not samsung member v1), go to my page on bottom right, click setting, and click on automatically send error report.

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Samsung Moderator
Samsung Moderator

Re: Camera randomly opens

Hello,

 

You can also try to force stop and clear cache on the camera app and see if that helps any.

 

Navigate to your settings > apps > click on the 3 dots in the top right corner > select "Show System Apps" > find and click on Camera > force stop > storage > clear cache.

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