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user0josFZgqSq
Asteroid

Contacts via Phone app not the same as Contacts App

I have a Note 9 with Android 10 and One UI 2.0

 

When my phone updated to Android 10, I got a werid contacts issue.

 

If I access my contacts via the contacts app directly, the contacts there are not the same as those from the contacts within the phone app. I do not know why I have 2 sets of contacts or now to resolve the issue. Is there a way to eliminate the contacts app and change it to the contacts from the phone app. 

 

I also dislike that the contacts app (page) is bright white even though I am using a theme.  When I go to contacts via the phone app the screen is shown in the dark theme color I am using.

15 REPLIES 15
Comet

Re: Contacts via Phone app not the same as Contacts App

Do you have a theme set by any chance?

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user0josFZgqSq
Asteroid

Re: Contacts via Phone app not the same as Contacts App

Yes, i do have a theme set

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Comet

Re: Contacts via Phone app not the same as Contacts App

Can you try unapplying the theme and seeing if this issue still persits? Get back to me on that, please. Smiley Happy

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user0josFZgqSq
Asteroid

Re: Contacts via Phone app not the same as Contacts App

It did not.  I did a factory reset and before any theme was applied, it will had this.

 

I replied further on the problem to another reply hoping I have explained the issue better. 

 

 

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usernYO6slcnqU
Constellation

Re: Contacts via Phone app not the same as Contacts App

What carrier are you on with note 9 ?

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user0josFZgqSq
Asteroid

Re: Contacts via Phone app not the same as Contacts App

I bought it unlocked but my current carrier is Verizon.  This problem just happened after the andoid 10 and one UI 2.0 updates.  Prior to this, it was not this way--whether I would access my contacts by pushing the contacts icon directly from the home screen or the contacts icon when at the phone keypad, they were the same screen.  Now they are two different screens each with it's own look along with the contacts icon screen not having all of the contacts that the phone contacts icon has.

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Samsung Moderator
Samsung Moderator

Re: Contacts via Phone app not the same as Contacts App

@user0josFZgqSq Are you using the default phone app?

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user0josFZgqSq
Asteroid

Re: Contacts via Phone app not the same as Contacts App

To be quite honest, I'm not sure at this point.  I've tried so many things. 

 

Can you please tell me how to go set it as default?

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Samsung Moderator
Samsung Moderator

Re: Contacts via Phone app not the same as Contacts App

@user0josFZgqSq Is the phone app you are currently using, the pre-installed app that was already on your device?

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