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Samsung Moderator
Samsung Moderator

Re: Couldn't open connection to server

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@userbJ48Tk5TJA What troubleshooting steps have you tried in reagards to your issue?

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userwRsQb6EJdd
Constellation

Re: Couldn't open connection to server

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This worked for a little while but it's back and resetting the connection settings isn't working anymore. I feel like it has something to do with my Verizon FIOS, but I really have no idea. 


@Big-Bad-Brad wrote:

@Samsung_MILSnIO wrote:

Since update I have continually gotten this pop up message with no explanation as to why.


I had same identical problem. Popping up every 15 seconds after sending a text message. I tried safe mode, deleted cache partition, force stopped app, did everything in the world to stop it. Nothing worked until someone on another forum suggested this. 

Settings > connections > more connection settings > reset network connections. This WILL solve your problem, but you'll have to re-enter your WiFi passwords and re sync all your Bluetooth connections. But it will fix it! 


 

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userFR2mJtgoQO
Constellation

Re: Couldn't open connection to server

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I have AT&T and mine wont stop doing it either. I've done all the above.

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usersppCgKdlcx
Constellation

Re: Couldn't open connection to server

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I am having the same problems as well, is there a fix?

 

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alm4hope
Constellation

Re: Couldn't open connection to server

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Thank you! I think it worked!

@Big-Bad-Brad wrote:

@Samsung_MILSnIO wrote:

Since update I have continually gotten this pop up message with no explanation as to why.


I had same identical problem. Popping up every 15 seconds after sending a text message. I tried safe mode, deleted cache partition, force stopped app, did everything in the world to stop it. Nothing worked until someone on another forum suggested this. 

Settings > connections > more connection settings > reset network connections. This WILL solve your problem, but you'll have to re-enter your WiFi passwords and re sync all your Bluetooth connections. But it will fix it! 


Audrey
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userv6HFWmLgns
Constellation

Re: Couldn't open connection to server

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Mine is still doing it and I have tried this solution 6 times


@Big-Bad-Brad wrote:

@Samsung_MILSnIO wrote:

Since update I have continually gotten this pop up message with no explanation as to why.


I had same identical problem. Popping up every 15 seconds after sending a text message. I tried safe mode, deleted cache partition, force stopped app, did everything in the world to stop it. Nothing worked until someone on another forum suggested this. 

Settings > connections > more connection settings > reset network connections. This WILL solve your problem, but you'll have to re-enter your WiFi passwords and re sync all your Bluetooth connections. But it will fix it! 


 

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Samsung Moderator
Samsung Moderator

Re: Couldn't open connection to server

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@userv6HFWmLgns Do you experience these symptoms if you test your device in safe mode?

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usery9QibuEWXw
Astronaut

Re: Couldn't open connection to server

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I tried what you said but I didn't work...😥 Thank you for the suggestion though. Can you help?

 

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userP8LWxLTsUq
Astronaut

Re: Couldn't open connection to server

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I have been having this problem for the last 3 days. I have done everything suggested:

Soft reset

Cleared cache partition

Reset network settings

Etc, etc

Resetting the network settings seems to work but only temporarily. After approximately 2 hours after resetting the network the message is back. My phone is also using my data even when showing active wifi. When I reset the network, the data stops being used but then starts back up again at the same time the message reappears. If anyone has more suggestions please help! I also uninstalled recent app downloads too.

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userkT31TmEIEC
Constellation

Re: Couldn't open connection to server

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I had this same issue, followed these steps and it worked for a week. The issue came back, so I read more and was told to clear the cache partition, did that and I am still getting the message. Any suggestions?

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