cancel
Showing results for 
Search instead for 
Did you mean: 
Samsung Moderator
Samsung Moderator

Re: Couldn't open connection to server

JUMP TO SOLUTION

If you have tried all of the troubleshooting with no success, then repairs are the next step in order to have the techs take a look. You are welcome to send us a message here with the full model code and IMEI number of the phone for more details: http://bit.ly/2igAXKH


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
userslimshady
Asteroid

Re: Couldn't open connection to server

JUMP TO SOLUTION

For me it was the visual voicemail that was creating the messag . Download the app toast source from play store and follow instructions in the about section of the app and it will tell you which app is creating the error messag . From there you can  take necessary steps to fixing the malfunctioning app

Reply
Loading...
userbemb9XdIPP
Constellation

Re: Couldn't open connection to server

JUMP TO SOLUTION

I also downloaded the Source Toast app from the Play store.   Visual voice mail was the problem.  after the Source Toast app showed me how many of the "couldnt connect to server" error toasts were logged I opened  Visual Voicemail and got about 5 or 6 toasts with the error.  I tried clearing the Visual Voicemail app data and cache but this does not help.  Disabling the app is the only thing that stops the error from shoing up. 

Reply
Loading...
Chad1276
Cosmic Ray

Re: Couldn't open connection to server

JUMP TO SOLUTION

This issue needs a resolution like yesturday im seriously thinking of switching phones . AT&T said the software updates are samsungs not theres after spending over an hour trying to help me figure it out they directed me to samsung witch basically said to take it to " U break we fix" and do what ? Figure out what ya did wrong and release a new update and fix the issue is what needs to happen

Reply
Loading...
Chad1276
Cosmic Ray

Re: Couldn't open connection to server

JUMP TO SOLUTION

I just spoke with AT&T and finally they are admitting an issue and supposedly its being worked on

Reply
Loading...
userdpc5ObHdIh
Constellation

Re: Couldn't open connection to server

JUMP TO SOLUTION

I own a Galaxy 8S Plus. Same pop-up message. Reset all connections. Did NOT resolve the issue! Only have had these pop-ups for about 6 weeks or so. They are annoying as heck!

Reply
Loading...
Deserteagleslim
Astronaut

Re: Couldn't open connection to server

JUMP TO SOLUTION

I went in connections and reset my network settings. Granted I had to re enter all my wifi passwords and reconnect all my Bluetooth devices but it stopped.

Reply
Loading...
user3pOsEWL9S8
Constellation

Re: Couldn't open connection to server

JUMP TO SOLUTION

My samsung cloud gallery was full...I deleted it and this fixed it for me.

Messages was where I saw the toast.

Reply
Loading...
Samsung_J85w8IB
Constellation

Re: Couldn't open connection to server

JUMP TO SOLUTION

Okay I've had the same problem. I did everything every suggested. What finally worked for me was disabling wifi calling. It's been 20 minutes with no error message. If I get another error message I'll update the chat. 

Reply
Loading...
Samsung_J85w8IB
Constellation

Re: Couldn't open connection to server

JUMP TO SOLUTION

Never mind. I got the message again today. Disabling the wifi calling did not help. 

Reply
Loading...