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December Security update on Note 9

T-Mobile Note 9's haven't even received the December Security update yet??? What's happening? Samsung please improve your service

9 REPLIES 9
userkGlAGuj7DW
Constellation

Re: December Security update on Note 9

Check again. Just got my December update

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Re: December Security update on Note 9

I have been checking and nothing yet, they are a month behind. Did they send an update to fix the camera?

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laylahoo
Asteroid

Re: December Security update on Note 9

I haven't received the update either...I've checked everyday

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Samsung Moderator
Samsung Moderator

Re: December Security update on Note 9

I would recommend reaching out directly to your carrier as the updates are pushed through them directly.

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DadoM
Constellation

Re: December Security update on Note 9

I have an unlocked Note 9 with an ATT SIM. Is ATT still responsible for updates to my unit? I just got the December security update but not the expected new UI. This is very disappointing. May be this will be my last Samsung device. 

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Samsung Moderator
Samsung Moderator

Re: December Security update on Note 9

@DadoM I would recommend reaching out to your carrier.

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DadoM
Constellation

Re: December Security update on Note 9

Why should I reach out to ATT? I bought my phone from Samsung. 

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Samsung Moderator
Samsung Moderator

Re: December Security update on Note 9

@DadoM Updates are released from the carriers . You can reach out to your current carrier to further assist you.

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Samsung Care Ambassador

Re: December Security update on Note 9

@DadoM the One UI is expected this month at the earliest for the Note 9. Expect everyone to have it by February at the latest. 

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