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Original topic:

Disable Camera Noise **NOW SOLVED**

(Topic created on: 8/23/18 10:55 AM)
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Note 9

$1,300 for my Note9 and Samsung still believes it's their right to prevent me from disabling the artificial camera shutter sound when taking pictures with it. The battle over this issue with them has been going on for years. It's completely ridiculous and totally unacceptable.  Who else of you here is concerned by this small but enormously frustrating situation?

 

Please note: This issue is **NOT** 'Solved!', contrary to what a forum moderator here wants to insist.

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88 Replies
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Note 9

I just received an Android update from Samsung for my Note9 512GB, unlocked, purchased directly from Samsung. 

 

My baseband version is now:  N960U1UEU1ARJ5

 

THEY HAVE NOW INCLUDED THE CAMERA SHUTTER NOISE ON/OFF CONTROL IN THE CAMERA SETTINGS!

 

Thank you, Samsung, for finally acknowledging that issue.

 

My only request would be that in the future, you figure out how to communicate with your customers like me about what's going on and what to expect when we report an issue.  I've been left hanging for months now, not knowing if anything was going to be done for my issue or not.  The same is still taking place with other Note9 customers who are having delay problems with the operation of their camera.

 

For today though, for me at least, thank you for resolving my issue.

 

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userr0YRtDGsgV
Astronaut
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Note 9

Just purchased the Samsung Note 9 yesterday. I selected the 'shutter sound off' toggle, yet I still get the shutter sound when hand swiping a screenshot. I can't find any way to turn that annoying sound off. I have Verizon, if that makes any difference as I read some were mentioning their carriers. Any suggestions?

user2zSLQu40zc
Constellation
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Note 9

Totally agree with you. The phone owner should be able to set the preferences. It should not be dictated by samsung. All the suggestions to turn it off in the camera settings are wrong. Have they even checked what the write? 

userxAHaQyszie
Constellation
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Note 9

model: SM-N960F/DS

software: android version 9, One UI version 1.0, baseband version N960FXXU2CRLT

 

the camera shutter sound setting is no longer there in the camera option, it follow my SYSTEM VOLUME now... can you please change this!

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user4XtYt5KBzm
Constellation
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Note 9

Welp, I was going to get an unlocked S10e, but upon reading this I'll try the Oneplus 6T instead.

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Chazelbaker
Cosmic Ray
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Note 9
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GaryB82
Samsung Care Ambassador
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Note 9

This might help you I've been using it 

 

https://play.google.com/store/apps/details?id=cameramute.app.cameramute

 

 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless
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usermdAjkT75R4
Astronaut
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Note 9

Ok. I have Samsung S9 with the same problem. What i did was:

 

Open notification bar

Go to the full list of control buttons

Go to "Sound"

Shut down the system volume

 

You can keep notifications, ringtone and media volume on, but system can the completely silent.

 

Just for people that doesn't like the keyboard sound.

usere2Pfh9kBfc
Astronaut
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Note 9

i am also having this problem - cannot turn off shutter sound as there is no tab/button for shutter sound in camera settings. 

greatly disappointing and and impractical while i'm in a training session. :( 

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