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Don't buy Samsung products, a rip off!

I hate that Samsung took away the vivid mode in the pro mode if my note 9 cell phone with the android update.
I paid $1000 for this cell phone. I called customer support and they told me that I could pay a local store $50 for a system refresh but there were no guarantees it will work.
I have had this phone for less than 1 and 1/2 years.
Samsung is the worst company ever.
I will never buy another Samsung phone.
I should not have to pay more money to get features that I paid for the phone.
Shame on Samsung!