I hate that Samsung took away the vivid mode in the pro mode if my note 9 cell phone with the android update. I paid $1000 for this cell phone. I called customer support and they told me that I could pay a local store $50 for a system refresh but there were no guarantees it will work. I have had this phone for less than 1 and 1/2 years. Samsung is the worst company ever. I will never buy another Samsung phone. I should not have to pay more money to get features that I paid for the phone. Shame on Samsung!