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Cosmic Ray

Emojis not sending on note 9

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I am currently using my note 9 but everytime i try to send emojis through the default messaging app people can't receive them both Iphones and other Galaxy Devices not sure what i am doing wrong

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Cosmic Ray

Re: Emojis not sending on note 9

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Switching carriers fixed the issue

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Samsung Moderator
Samsung Moderator

Re: Emojis not sending on note 9

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Hi there, are you or the people you are trying to send the emojis to getting any error messages?


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Cosmic Ray

Re: Emojis not sending on note 9

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i can receive emojis but i can't send them back from both iphones and other android devices i tried going into my APN settings and trying different ones but no sucess

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Samsung Moderator
Samsung Moderator

Re: Emojis not sending on note 9

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Are either of you receiving any error messages? Or do they just not show up?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Cosmic Ray

Re: Emojis not sending on note 9

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the other person receives "?" instead of emojis

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Honored Contributor

Re: Emojis not sending on note 9

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Just to doublecheck, has your device been updated recently?

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Cosmic Ray

Re: Emojis not sending on note 9

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Just One UI
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Samsung Moderator
Samsung Moderator

Re: Emojis not sending on note 9

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Do you know if the people who aren't able to receive your emojis are on different carriers or is there a common carrier?



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Cosmic Ray

Re: Emojis not sending on note 9

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Switching carriers fixed the issue

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Constellation

Re: Emojis not sending on note 9

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If the person is receiving (?) That means that their device does not have that emoji or is not updated enough to get that emoji. No problem with your device. It happened to me and someone that had an iPhone 8+. They haven't updated their device and so they weren't able to see the new and updated emoji. No problem with your device

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