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demonic_crow
Constellation

Re: Fortnite Galaxy Skin redemption

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I haven't received nothing still yet.  I actually own the phone and preorder. No galaxy skin and still waiting on my registration to be approved. I figure if you actually own the phone and register it that you would receive an email. Any idea what may be going on?

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usercrH6phugeN
Constellation

Re: Fortnite Galaxy Skin redemption

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I have waited over 48 hours and my son still has not gotten it. This was the main reason we wanted the phone!!!!! Please give me some feedback

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userBPZpAdgc1Q
Astronaut

Re: Fortnite Galaxy Skin redemption

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i have not reicieved my galaxy skin and its been more than 48 hours and im about to file a lawsuit against epic games to get there game and services terminated for fraudlent promotions i basically spent $1k for a phone just to get the skin no offfense samsung if its not on my epic account in 24 hours i will be filing a lawsuit and bring this too court unless i get my skin otherwise i will have fortnite and epicgames terminated


 

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Samsung Moderator
Samsung Moderator

Re: Fortnite Galaxy Skin redemption

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Hello Guys, Please send me a private message Here with the following information.

Purchase Location:

                If Samsung.com, Order Number and skip to 3:

Submission date in Shop Samsung app:

Bundle selected:

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Samsung Moderator
Samsung Moderator

Re: Fortnite Galaxy Skin redemption

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Hello Guys, Please send me a private message Here with the following information.

Purchase Location:

                If Samsung.com, Order Number and skip to 3:

Submission date in Shop Samsung app:

Bundle selected:

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CraftBeerandBBQ
Constellation

Re: Fortnite Galaxy Skin redemption

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Just bought my Galaxy Tab S4 Yesterday from Best Buy.

 

Installed Fortnite from the Galaxy App Store and have played around 15-20 matches so far.

 

I have yet to receive my Galaxy Skin or Vbucks.

 

How do I know if and when I will be receiving these? Is there somewhere to check the status of this?

 

Also I have heard cases where people have bought new devices and found out that they were bought before and the device has already been issued a skin and therefore can't get another one. How do we know if this is the case? I just paid top$$ for a new device and would not be happy if someone already used my device to get these offers.

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Samsung Moderator
Samsung Moderator

Re: Fortnite Galaxy Skin redemption

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Once you use the Samsung Shop app to register your device, you will need to await for the approval email. Once approved, 
you will need to wait an additional 24-48 hours to redeem. 

 

From the app, you can check your registration status from Menu > My Inbox or online here. 
 
Check your Spam folder (emails will be sent by noreply@samsungpromotions.com or noreply2@samsungpromotions.com).

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userFuhzVzq67I
Constellation

Re: Fortnite Galaxy Skin redemption

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I got my Note 9.. I went to Galaxy Apps.. I install fornite using the epic games option because the samsung option said it was expired.. I signed in with my epic account and played 3 matches and I still did not get my galaxy skin.. please revert back to me on nasmehz@hotmail.com 

 

Thanks for your consideration 

 

Kind Regards,

 

Annaas Goolamallee

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Moriah M
Cosmic Ray

Re: Fortnite Galaxy Skin redemption

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Pretty sure you won't qualify for the vbucks as you did not preorder, plus I was told the vbucks is only for note 9 (even the faqs says this).

 

As for the skin, it can take a bit to show up! 24 - 48 hours and then it should pop up saying you have it once you launch the game!

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Roy3636
Constellation

Re: Fortnite Galaxy Skin redemption

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I haven't  received the email either and when I click the private message link, the app shuts down and kicks me out   

 

 

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