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user4g3Gc1SrUO
Constellation

Re: Fortnite Galaxy Skin redemption

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I have Verizon and bought my phone bundle through Samsung directly. 48hrs has come and gone still no response still no help.

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user4g3Gc1SrUO
Constellation

Re: Fortnite Galaxy Skin redemption

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Don't try to call Samsung promotion support..  you will wait 2 hours and get no help!

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userS6RfT2fJ5a
Constellation

Re: Fortnite Galaxy Skin redemption

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Still no help here either I've been on hold all day. 

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userS6RfT2fJ5a
Constellation

Re: Fortnite Galaxy Skin redemption

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I've been on hold all day long literally. The guy told m last night that I would get the redemption email today and nothing. And no one to actually talk to
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Comet

Re: Fortnite Galaxy Skin redemption

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I got the skin this morning but still waiting on the Vbucks....and an email from Customer Support  

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userOWUB5n5I4q
Constellation

Re: Fortnite Galaxy Skin redemption

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How long did you have to wait? because I have played three games then waited 48h like instructed but have not received the skin yet. 

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userOWUB5n5I4q
Constellation

Re: Fortnite Galaxy Skin redemption

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How long did you have to wait because I have played three then waited 48 hours like instructed but have not received the skin yet
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Samsung Moderator
Samsung Moderator

Re: Fortnite Galaxy Skin redemption

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Once you use the Samsung Shop app to register your device, you will need to await for the approval email. Once approved, you will need to wait an additional 24-48 hours to redeem. This email should come through some time this weekend. If you receive nothing by the end of the day on Monday 8/27, please let us know.

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userOWUB5n5I4q
Constellation

Re: Fortnite Galaxy Skin redemption

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I can't get the samsung shop app because I live in the UK but when I opened fortnite launcher it still said if I played three matches then waited      24-48 hours I would still receive the skin in a gift box in game 

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Emoney82
Constellation

Re: Fortnite Galaxy Skin redemption

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Hello, I registered August 25 and I still haven't gotten my confirmation, it is still "under review" and I was wondering if you could help me.

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