I got my note 9 on March 10th 2019 and it's been 2 days, I haven't recieved my galaxy skin. I'm pretty bummed out about and i need some info on why. I know the promotion ended 3/7/19 but when i opened the galaxy store the ad about the galaxy popped up and gave me the instructions on how to recieve it, I played the 3 matches and waited 48 hours and still no skin. I'd appreciate it if you can help.
When I played through on mine the skin came a week afterwards. I think they're seeing a delay in fulfillment. Give it until the end of the week and let me know if you still don't get it. I'm going to check through a few things to make sure it's still being offered.
Hey so I just found the FAQs and the promotion's redemption period actually ended on 3/7/2019. So sadly you wouldn't be able to get the skin any longer. https://samsungpromotions.com/support/faq/galaxyskin.html
Yeah they nust sent an email stating that "you must play 3 games and the process will take up to 48 hours" useful but not very
i never received any email and i was waiting to get the email but i didn't get it i just logged into the game and went into my inventory and it was there i didn't get notified
Hopefully you can keep it. My galaxy skin disappeared with a update. Still trying to get it back, kids wont let it go. Samsung been great but I cant get much help from others