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userRN7vK8wyNn
Constellation

Re: Fortnite Galaxy Skin redemption

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@SamsungCole wrote:

I'm sorry I can't offer more, we've escalated to our promotions team about it previously and the response we got back was: "We don’t have insight into any of their Epic Games accounts and we have no tools available to pull strings or fix any issues that they’ve encountered."


That's fair. There isn't much any of the mods can do on the forums except pass messages along, but you would think that if Samsung's promotions team is being flooded with tickets and requests about galaxy skins not being received, they would light a fire under Epic and tell them to get their act together. Their name is on this promo also.

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userb7IPMD8KXJ
Asteroid

Re: Fortnite Galaxy Skin redemption

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After almost 7 day I recieved 1 out of 2 skins so I'm still waiting as well. Itll come just give it time.

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userY2GAfM1TeE
Constellation

Re: Fortnite Galaxy Skin redemption

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When I'd the deadline for the galaxy skin promotion

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userY2GAfM1TeE
Constellation

Re: Fortnite Galaxy Skin redemption

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When is the deadline for the galaxy skin promotion

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usernzUkerwdP4
Astronaut

Re: Fortnite Galaxy Skin redemption

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hey my dad just bought the galaxy 9 note 

 

i haven't got my skin

first things i did

samsung apps then

fortnite banner

then

logged into my epic account then played five games and log out

 

i just used my dads samsung account to download

 

-Daniel

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KoreanTV
Cosmic Ray

Re: Fortnite Galaxy Skin redemption

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Here's how I got my free skin:  I created a fortnite account on my PC(registered for android platform).  Registered my Note 9 on my Samsung website account on my PC.  I added my Samsung account on the Note 9 by loggin in.  I then downloaded and installed Fortnite from the Samsung Galaxy App.  I played 3 games.  Exiting to Lobby after each game.  Around 24 hours later I went back in the game and the skin was there.  I didn't get any emails.

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Skata
Constellation

Re: Fortnite Galaxy Skin redemption

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yes

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Skata
Constellation

Re: Fortnite Galaxy Skin redemption

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I have Played 4 games on my samsung note 9 but not got the galaxy skin yet

I first played my games on the 20th september so its been well over 48 hours

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Samsung Moderator
Samsung Moderator

Re: Fortnite Galaxy Skin redemption

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@Skata

 

Have you received an approval email yet? You may have to check in your spam folder of the email you registered with.

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Skata
Constellation

Re: Fortnite Galaxy Skin redemption

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what does the email look like and would it be with the email i used for my samsung or epic account

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