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userSZ0OVDrPCd
Constellation

Galaxy Buds Don't Charge While in Case

I use my galaxy buds, put them in the case, and then upon taking them out they'll either be at the same battery percentage or lower. The galaxy buds do charge while in the case if the case is plugged in and being charged. Otherwise, the case does not charge them. 

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Galaxy Buds Don't Charge While in Case

Have you verified the software is up to date? This article will also help to make sure the charging cradle is receiving a full charge. https://www.samsung.com/us/support/answer/ANS00078081/

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