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userzaFmGtNEKS
Constellation

Re: Galaxy Note 9 – Turn Up Your Play promotion registration

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Hello, I recently purchased a note 9 and got the AKG headphone promotion, but am I still able to get the galaxy skin if I didn’t want the v-bucks?

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OlympicSb
Constellation

Re: Galaxy Note 9 – Turn Up Your Play promotion registration

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Screenshot of error in-app from shop samsung inbox: https://imgur.com/a/LeFPz0V
"After reviewing your device, it looks like it's not elligible for this promotion"

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usermAlVKcoUW2
Constellation

Re: Galaxy Note 9 – Turn Up Your Play promotion registration

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Any answer on this issue? Same here. The buy now option doesn't seem to work?

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usermAlVKcoUW2
Constellation

Re: Galaxy Note 9 – Turn Up Your Play promotion registration

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Just got off with support, apparently this is a known issue and they are asking for 24-48 hrs to fix. You will get a new link emailed when up and running.

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userAINOEXRHLV
Astronaut

Re: Galaxy Note 9 – Turn Up Your Play promotion registration

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I payed 99 extra for the bundle on the preorder, but for me to activate the fortnite thing needs to be after 14th september, when i came back from the trip. will I still have it?

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userFr1XPQW3sU
Constellation

Re: Galaxy Note 9 – Turn Up Your Play promotion registration

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It says im ineligible even though I pre-ordered my phone at samsung website. Got my phone aug 22 but people who got their phone the latest got their skin and vbucks faster than people who pre-ordered.

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user7oJ72A65oZ
Constellation

Re: Galaxy Note 9 – Turn Up Your Play promotion registration

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This is happening to me too. Is there a fix? I want my vbucks or the value of the promotion.

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userNlATcb1DHn
Constellation

Re: Galaxy Note 9 – Turn Up Your Play promotion registration

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@user7oJ72A65oZ wrote:

This is happening to me too. Is there a fix? I want my vbucks or the value of the promotion.


How long did it take for your registration? I've been waiting more than 24 hours and I'm not approved yet. This is getting ridiculous. 

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userzkMP2Yfk7R
Constellation

Re: Galaxy Note 9 – Turn Up Your Play promotion registration

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I preordered my Note 9 on 8/20 and it was delivered 8/23. The app says I'm not eligible yet have the same problems as others. No emails about the promotion registration either.

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userzkMP2Yfk7R
Constellation

Re: Galaxy Note 9 – Turn Up Your Play promotion registration

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I received the registration notice on the Shop Samsung app, then the email shortly after. I just registered and selected my gift. Thank you, Samsung. And I love my Note 9, BTW.

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