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user9K7JqkDZBM
Asteroid

Galaxy buds microphone

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I have a problem with the buds 

The microphone only works with the phone calls 

If I use snapchat or WhatsApp or play pubg the phone microphone working note the buds

How to fix it?๐Ÿ’”

1 SOLUTION

Accepted Solutions
Youngela
Constellation

Re: Galaxy buds microphone

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You gotta give apps permission to use the sound

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30 REPLIES 30
Samsung Moderator
Samsung Moderator

Re: Galaxy buds microphone

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Have you made sure that those applications have permission to record sounds using the microphone?

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Saher_O
Constellation

Re: Galaxy buds microphone

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I'm facing the same problem, whereas the mic in the buds doesn't work on the very own voice recorder of Samsung phones, and also doesnt work for bixby voice wake up, it only works when I use the touchpad on the buds.

Overall the galaxy buds are great, but issues should be solved by an update, because they're really silly and simple, otherwise these problems are such a shame.

In a nutshell, I think the galaxy buds should have the full permission to work instead of the Samsung's phones internal mic when connected.

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Youngela
Constellation

Re: Galaxy buds microphone

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You gotta give apps permission to use the sound

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user9K7JqkDZBM
Asteroid

Re: Galaxy buds microphone

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I did but not working 

How to fix this I regret buying it ๐Ÿ’”

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userz4Izx9fxI4
Asteroid

Re: Galaxy buds microphone

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Be specific... what apps? What permissions? Because so far, your answer is not working at all .. 3 months later and everyone is having the same problem.. please provide a real solution with clear steps

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userX9ucK3G32Y
Astronaut

Re: Galaxy buds microphone

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This solution does not work

Galaxy buds microfone does not work while playing PUBG!! 

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds microphone

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@userX9ucK3G32Y Have you tried resetting your galaxy buds?

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Saher_O
Constellation

Re: Galaxy buds microphone

JUMP TO SOLUTION

I'm facing the same problem, whereas the mic in the buds doesn't work on the very own voice recorder of Samsung phones, and also doesnt work for bixby voice wake up, it only works when I use the touchpad on the buds.

Overall the galaxy buds are great, but issues should be solved by an update, because they're really silly and simple, otherwise these problems are such a shame.

In a nutshell, I think the galaxy buds should have the full permission to work instead of the Samsung's phones internal mic when connected.

Reply
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user9K7JqkDZBM
Asteroid

Re: Galaxy buds microphone

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@Saher_O 

If you fix it tell me 

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