Shouldn't the top and bottom speakers work when we are calling someone and phone is on speaker mode? Both speakers work fine during music and video playing. Bottom speaker is fine. If I move the phone around during call, the top speaker starts working as well here and there. I have noticed this same thing in all note 9s at my local atnt store as well. My phone was ordered from Samsung. Anyone else having this issue? It looks like a software problem to me.
Solved! Go to Solution.
Hey, give this a shot.
Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) >
Phone > Storage > Clear Data and Clear Cache.
I believe that's how it's supposed to work since mine only uses the bottom speaker while in speaker phone mode and both speakers while listening to music and videos
@user7EyWM0fB; While this appears to be a normal function of the device, I would be more than happy to look further into the issue for you. Could you please provide me with the following information.
Full Model Code
@user7EyWM0fB; Thank you for providing that information. We will continue to look into this and follow up when we have an update.