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user4nuBakFQk0
Asteroid

Gallery Cloud Backup

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In gallery options, I turned on the option to backup to samsung cloud.  A sync.. setting.. thing popped up and showed that it was syncing.  However, there seems to be no way to verify that they're there.  There is no browser-based way to just see them?

I need to verify everything because all photos on my phone recently vanished for no apparent reason.

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Samsung Moderator
Samsung Moderator

Re: Gallery Cloud Backup

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You can use this link to verify the content that is backed up. https://www.samsung.com/us/support/answer/ANS00081282/

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7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: Gallery Cloud Backup

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You can use this link to verify the content that is backed up. https://www.samsung.com/us/support/answer/ANS00081282/

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user4nuBakFQk0
Asteroid

Re: Gallery Cloud Backup

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Neat; I can view my photos.  It'd be great if I could also view my notes, but question certainly answered.

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Samsung Moderator
Samsung Moderator

Re: Gallery Cloud Backup

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I am very happy to hear this! However, I believe the notes may have to be backed up separately? I am unsure of this one. I think this is a setting that has to be active. Also, if the notes are encrypted, they would have to be decrypted before the backup.

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user4nuBakFQk0
Asteroid

Re: Gallery Cloud Backup

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It shows that my notes are in fact being backed up, but doesn't offer any way to view them.  Not nearly as important as photos, though.

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Samsung Moderator
Samsung Moderator

Re: Gallery Cloud Backup

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If you use Microsoft 10 on a PC, this article may help view the Notes. https://www.microsoft.com/en-us/p/samsung-notes/9nblggh43vhv?activetab=pivotSmiley Surprisedverviewtab

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user4nuBakFQk0
Asteroid

Re: Gallery Cloud Backup

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I already tried that app.  It only allows you to manage other, separate notes.  You cannot view notes created on your phone using that app.

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Samsung Moderator
Samsung Moderator

Re: Gallery Cloud Backup

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