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userfqBSViqpni
Asteroid

Glow skin not redeemable

I keep getting a Samsung In-app purchase popup with two unknown errors occurrences. (E9259/getOwnedList/com.epicgames.fortnite) and

(E9259/9002/com.epicgames.fortnite)

Which makes my vbucks store empty when my account is set to Samsung. Please tell me how to fix them. Thank you.

11 REPLIES 11
user6qzBoBWzXJ
Constellation

Re: Glow skin not redeemable

I have the same exact issue.


@userfqBSViqpni wrote:

I keep getting a Samsung In-app purchase popup with two unknown errors occurrences. (E9259/getOwnedList/com.epicgames.fortnite) and

(E9259/9002/com.epicgames.fortnite)

Which makes my vbucks store empty when my account is set to Samsung. Please tell me how to fix them. Thank you.


 

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userb36oedy5WS
Constellation

Re: Glow skin not redeemable

no redeeming glow skin


@user6qzBoBWzXJ wrote:

I have the same exact issue.


@userfqBSViqpni wrote:

I keep getting a Samsung In-app purchase popup with two unknown errors occurrences. (E9259/getOwnedList/com.epicgames.fortnite) and

(E9259/9002/com.epicgames.fortnite)

Which makes my vbucks store empty when my account is set to Samsung. Please tell me how to fix them. Thank you.


 


 

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userAUaOTaOjc7
Constellation

Re: Glow skin not redeemable

I have this issue too. Try going to the Galaxy Store, press the 3 dots in the top right, then tap your email, go all the way down to the bottom where it says Payment Methods, then enter your information there. Then restart Fortnite. I'm not sure if the offer will appear though.

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userfqBSViqpni
Asteroid

Re: Glow skin not redeemable

Ok, ill try this out, thank you.

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userfqBSViqpni
Asteroid

Re: Glow skin not redeemable

I can't seem to access any selections on the payment methods. 

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userVeSdEvBNn7
Constellation

Re: Glow skin not redeemable

Whatever you do, ignore the posts about switching your store fron epic to Samsung. There is no option and every single mod in this place keeps recommending it. If you hear that recommendation dont even waste your time looking just tell them to find it themselves first before sending you to freggin narnia.

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userkwP1MmJhes
Constellation

Re: Glow skin not redeemable

I know I am so done with samsung I want my phone refunded.. Think I need to switch to Apple....


@userVeSdEvBNn7 wrote:

Whatever you do, ignore the posts about switching your store fron epic to Samsung. There is no option and every single mod in this place keeps recommending it. If you hear that recommendation dont even waste your time looking just tell them to find it themselves first before sending you to freggin narnia.



@userVeSdEvBNn7 wrote:

Whatever you do, ignore the posts about switching your store fron epic to Samsung. There is no option and every single mod in this place keeps recommending it. If you hear that recommendation dont even waste your time looking just tell them to find it themselves first before sending you to freggin narnia.


 

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userDoZ1Ew21Yb
Astronaut

Re: Glow skin not redeemable

Any solutions yet?????

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Samsung Moderator
Samsung Moderator

Re: Glow skin not redeemable

Our specialists are still working on this. I recommend continuing to contact Epic as well. This will ensure a resolution between the two developers.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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