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Blaze199x
Asteroid

Glow skin not redeeming on Note 9

Smiley SadI seem to have done everything right on my note 9 I go to shop click purchase it tells me to enter credit card information which I do and then it keeps giving me errors like this20190927_151203.jpg

 

4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: Glow skin not redeeming on Note 9

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userAUaOTaOjc7
Asteroid

Re: Glow skin not redeeming on Note 9

I have this same problem. Following the steps doesn't make it appear in the shop again. This error must make Fortnite think you redeemed it, but the purchase failed.

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Samsung Moderator
Samsung Moderator

Re: Glow skin not redeeming on Note 9

I would recommend reaching out to epic games directly at https://www.epicgames.com/site/en-US/customer-service

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userVeSdEvBNn7
Asteroid

Re: Glow skin not redeeming on Note 9

I couldn't get it either and the instructions posted doesn't have those options available in the settings.  

 

There is no "store " option near "content" in the settings.  That option doesn't exist in either of my devices im trying from.

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