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Asteroid

I'm not getting automatic updates for my Note 9

Please members, i just buy new note9 and is not getting automatic updates for the system, please help 

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: I'm not getting automatic updates for my Note 9

Hello,

 

Make sure you have your WiFi-enabled when checking for updates.

 

Update automatically over the air (OTA)

Tap Settings > Software update > Download updates manually. Wait for the device to check for updates. Tap OK > Start.

 

You also have an option to use Samsung Smart Switch for updating your device.

 

https://www.samsung.com/us/support/owners/app/smart-switch

 

 

Last but not least, if you are still not receiving updates, I would recommend reaching out to your carrier for further assistance.

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Asteroid

Re: Re: I'm not getting automatic updates for my Note 9

thank you very much, hope to try the smart switch
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