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Constellation

Issue with Samsung Notes

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Every time I open My Samsung Notes App it pops up a message telling me to update the app. When pressing update it takes me to the galaxy store but there's no update button on the Samsung Notes App. Please fix.
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Samsung Moderator
Samsung Moderator

Re: Issue with Samsung Notes

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Hello,

 

Have you attempted to force stop and clear cache on the Samsung Notes app?

 

Navigate to your settings > apps > find and click on Samsung Notes app > force stop > storage > clear cache.

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Samsung Moderator
Samsung Moderator

Re: Issue with Samsung Notes

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Hello,

 

Have you attempted to force stop and clear cache on the Samsung Notes app?

 

Navigate to your settings > apps > find and click on Samsung Notes app > force stop > storage > clear cache.

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Constellation

Re: Re: Issue with Samsung Notes

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Thanks, this solved the issue.
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Samsung Moderator
Samsung Moderator

Re: Re: Issue with Samsung Notes

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Awesome! Please let us know if you have any more questions.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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