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KwestJones
Asteroid

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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I have the Tmobile Blue 128GB model.

 

Baseband version
N960USQU1ARH2

 

Model number SM-N960U

 

Build number  

M1AJQ.N960USQU1ARH2

 

Carrier configuration version  

2.350001

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userg3IbBDHBVE
Constellation

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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I have the same problem, pretty annoying. Can this be fixed please?

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userPaxCxcxDRF
Astronaut

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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I also have the same problem. 512 GB Verizon. Samsung Messages is the only app where edge lighting works when screen is off (AOD display). 

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user J
Constellation

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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I also share this problem. Edge light works when screen is on but not off (aod).

Phone: Note 9 128Gb SM-N960F

 

Build number: M1AJQ.N960FXXS2ARH6

 

Baseband: N960FXXU2ARH7

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userzRpWPAsNO1
Astronaut

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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I am having same problem. Note 9 Verizon US. 

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Greengoblin734
Asteroid

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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New user. I had the same problem but found the SOLUTION. 

Settings>Display>Edge screen>Tap EDGE LIGHTING>Tap MANAGE NOTIFICATIONS> Move slider to ON.

 

Also if you haven't already, download EDGE LIGHTING PLUS from Galaxy App store for more customizable options. 

 

=>

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userCCMlLhUhPw
Constellation

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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I just got my phone 1 week ago and I can't get to work for anything I try and yes edge lighting on is on , always, and all apps, and thick so I know I'm not missing it 

 

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Samsung Moderator
Samsung Moderator

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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Can I get your full model code, baseband version, and carrier information?

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KwestJones
Asteroid

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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What do u do with that information. I supplied my information several weeks ago and never got a reply or heard anything back 

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user J
Constellation

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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I noticed with WhatsApp it seems to be that you have to allow setting "show popups" in WhatsApp's notification settings. After this the edge lighting for WhatsApp should work. Of course the tradeoff is those horrible popups when you open the screen but...

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