I bought my Note 9 3 days ago. I've double, triple, and quadruple checked all my settings and my edge lighting does not work either. Everything is updated too, so I'm a bit stumped as to why it's not working
KwestJones We're currently investigating this with our specialists and need this information in order to align any consistencies that could potentially be causing this. We appreciate you providing this information and we'll be updating the thread with more substantial information once we have it.
For any new posters, or those who haven't already, please continue providing the model code, carrier, and baseband version of the phone.
But the problem is world wide...
This forum topic was my first result when searching for 'edge lighting screen off note 9' on duckduckgo.
I am going to hang around to hopefully hear a fix 🙏
FYI to folks in this thread. The Edge lighting has been broken since the 8.0 upgrade. It stopped working on my Note 8 and has never worked on the 9 I bought ... even though it's running 8.1.
They know this so giving your model, baseband and all that is meaningless. It's a known issue and affects every model in every country. It's something broken as of 8.x for this feature. Maybe it'll get fixed in the Android 9 update but then again maybe not.
New user. I had the same problem but found the SOLUTION.
Settings>Display>Edge screen>Tap EDGE LIGHTING>Tap MANAGE NOTIFICATIONS> Move slider to ON.
Also if you haven't already, download EDGE LIGHTING PLUS from Galaxy App store for more customizable options.
This worked for me. I had only selected on for my Samsung Messages app along with my Google Messages app with the rest not selected. But your tip worked perfectly. lol