cancel
Showing results for 
Search instead for 
Did you mean: 
userQpvIG02vz3
Astronaut

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

JUMP TO SOLUTION

I am in the same boat as you.

 

Work or not, it is criminal to sell as a feature then not have that feature work.

 

Thank you, Samsung - Iphone... here I come

Reply
Loading...
Black02SS
Constellation

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

JUMP TO SOLUTION

I have the same problem. 

Reply
Loading...
userbevLNB5nJx
Astronaut

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

JUMP TO SOLUTION

My Note 9 edge lighting doesn't come on whether it's screen is on or off. Who should I report it too ? 

Reply
Loading...
userpnehdzlDTv
Constellation

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

JUMP TO SOLUTION

I have the same problem!!

 

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

JUMP TO SOLUTION

Just to double check, do you have the button switched for, When screen is off lit up?

Reply
Loading...
KwestJones
Asteroid

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

JUMP TO SOLUTION

I have tried all ways.  Edge lighting works when the screen is on but it does not work when the screen is off. I've tried with the setting set to screen off, when the screen is on and always. Very disappointing. 

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

JUMP TO SOLUTION

Can I get your full model code, baseband version, and carrier information?

Reply
Loading...
user1VQwwIBdzo
Constellation

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

JUMP TO SOLUTION

I Jane not been able to get mine to work either .note 9 usa .it never lights up, on or off and I downloaded the other samsSamapp as wel

Reply
Loading...
userf8HiFhIO6f
Constellation

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

JUMP TO SOLUTION

I'm having the same problem with my Note 9. Edge lighting only works when the screen is on

Reply
Loading...
KwestJones
Asteroid

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

JUMP TO SOLUTION

I have the Tmobile Blue 128GB model.

 

Baseband version
N960USQU1ARH2

 

Model number SM-N960U

 

Build number  

M1AJQ.N960USQU1ARH2

 

Carrier configuration version  

2.350001

Reply
Loading...