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user1emj0Dicni
Constellation

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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THIS WORKS...looks like everyon was testing through WhatsApp..atealst me.

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usersn4MmOVW7W
Constellation

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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@Greengoblin734 wrote:

New user. I had the same problem but found the SOLUTION. 

Settings>Display>Edge screen>Tap EDGE LIGHTING>Tap MANAGE NOTIFICATIONS> Move slider to ON.

 

Also if you haven't already, download EDGE LIGHTING PLUS from Galaxy App store for more customizable options. 

 

=>


This worked for me. I had only selected on for my Samsung Messages app along with my Google Messages app with the rest not selected. But your tip worked perfectly. lol

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Slaptized
Constellation

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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Good news is, they just released an update for the Samsung messages app in the Galaxy Apps store and it fixed this bug. Trust me, it was driving me crazy not getting pop ups. I woke up one morning and the messages app had an update available. Poof, Edge Lighting started working again.

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userZpW1vevZfl
Asteroid

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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I own a Note9 and it is up to date with updates.  My issue with Edge Lighting is different and just started, as far as I can tell, in the recent past.  (Today is 4 Nov 2018.)

I have Edge Panels and Edge Lighting _turned off_ and yet I still see the Edge Lighting effect.

If I open Settings abd just click on Display, the Edge Lighting comes on and blinks twice rapidly in succession.

I am at a loss on how to turn this off.  It also flashes on other occassions but I am tried of wasting my time on this.  I wish Samsung would sort this out.

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userIhWOC4nnIW
Constellation

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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Myne is similar I need to enable popup notifications for all apps to make it work 

 

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Noob
Asteroid

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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I have the same problem. Only time edge lighting works when screen is off is for a text message. Doesn't work for Skype or What's App. Only works for what's App if you turn on pop up notifications. 

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Samsung Moderator
Samsung Moderator

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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@Noob Have you tried clearing the cache for the apps in question?

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Noob
Asteroid

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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Yes

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Samsung Moderator
Samsung Moderator

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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Can I get your full model code, baseband version, and carrier information?

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Noob
Asteroid

Re: NOTE 9 EDGE LIGHTING DOES NOT WORK WHEN SCREEN IS OFF

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SM-N960U

512 gig 8gig ram

AT&T 

N960USQS1ARL2

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