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Constellation

NOTE 9 S Pen Broke

I dropped my phone and my S Pen broke inside of the phone. Has this happen to anyone else? I cannot get it out and tech support said the S Pen is not covered by the warranty, and I don't have any techs in my area, it wasn't a hard fall nor a long drop. 

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Samsung Moderator
Samsung Moderator

Re: NOTE 9 S Pen Broke

I'm sorry to hear this. I would like to look into this further for you. Can I have your full model code and IMEI number via private message?







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