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Astronaut

NOTE 9 unlocked OVERHEATING after updating to latest august update

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hi there guys, my phone started to overheat after updating to  

 

N960U1OYM4ETG3 / N960U1UEU4ETG3

 

anyone else with this issue? It is super annoying. i woke up today to my phone blazing hot while it was hooked onto the charger charging.  It remains hot throughout the whole day and charging is very slow now.

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Samsung Moderator
Samsung Moderator

Re: NOTE 9 unlocked OVERHEATING after updating to latest august update

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If your phone is overheating, you can use these tips to try to keep it at its normal temperature. https://www.samsung.com/us/support/answer/ANS00076952 However, if this is not helpful, it is recommended to have the phone evaluated by a certified technician. You can find the nearest authorized service center here: https://www.ubreakifix.com/samsung or outside of the U.S.: https://www.samsung.com/us/common/visitlocationsite.html



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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6 REPLIES 6
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Astronaut

Re: NOTE 9 unlocked OVERHEATING after updating to latest august update

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Been having overheat issue since few months ago. The phone easily goes up to 43 degrees Celsius and the screen will start to show green tint with horizontal lines. Many other users are having this issues since March update.

 

Exynos version.

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Astronaut

Re: NOTE 9 unlocked OVERHEATING after updating to latest august update

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Me too.. my screen starts flickering and is discolored as well Smiley Sad

I thought i am the only one facing issues

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Constellation

Re: NOTE 9 unlocked OVERHEATING after updating to latest august update

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yea, my Note 9 has been also been getting SUPER hot since the last 2 updates
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Astronaut

Re: NOTE 9 unlocked OVERHEATING after updating to latest august update

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Yes im getting the same. and battery drain super fast even at mid night without any usage

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Highlighted
Samsung Moderator
Samsung Moderator

Re: NOTE 9 unlocked OVERHEATING after updating to latest august update

JUMP TO SOLUTION

If your phone is overheating, you can use these tips to try to keep it at its normal temperature. https://www.samsung.com/us/support/answer/ANS00076952 However, if this is not helpful, it is recommended to have the phone evaluated by a certified technician. You can find the nearest authorized service center here: https://www.ubreakifix.com/samsung or outside of the U.S.: https://www.samsung.com/us/common/visitlocationsite.html



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Constellation

Re: NOTE 9 unlocked OVERHEATING after updating to latest august update

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that is kind stupid, no overheating before update, overheating AFTER update, really clear  something wrong with the update mine do the same. BOOM evaluated....

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