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Constellation

No option, Calls and Text from other devices

I received the Samsung Tab S6 and I followed the instructions for the Tablet to enable "Calls and Text on other devices" but there is no option for my Note 9.

 

Samsungs U.S. site shows the U.S. Note 9 is compatible to use this feature but it is not present on the Note 9.

 

https://www.samsung.com/us/support/answer/ANS00083152/

8 REPLIES 8
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Samsung Care Ambassador

Re: No option, Calls and Text from other devices

Who is your carrier?

 

On that link you posted it has this note. "Note: Call & text on other devices currently does not work with Verizon and AT&T phones."

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Constellation

Re: No option, Calls and Text from other devices

T-Mobile

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Samsung Moderator
Samsung Moderator

Re: No option, Calls and Text from other devices

Hello,

 

Thanks for reaching out.

 

We have escalated this to our engineers regarding this. Call and text from other devices are not yet available for the Note 9 yet. We will reach back out to you once we have an update.

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Constellation

Re: No option, Calls and Text from other devices

Thank you.

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Constellation

Re: No option, Calls and Text from other devices

Then how long do we have to wait for this?

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Samsung Moderator
Samsung Moderator

Re: No option, Calls and Text from other devices

@userGl0dTwAKGv Once we have more information on this issue we will go publically with a solution. Until then we ask that you be patient.

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Constellation

Re: No option, Calls and Text from other devices

This is a real bummer right now..please give us note 9 TMobile users call and text continuity PLEASE🙏🏾

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Constellation

Re: No option, Calls and Text from other devices

I have received  Samsung One UI 2 and in this update, Calls and Text shows up and can be enabled.

Settings-
 Advanced features-
  Call & Text on other devices

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