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Constellation

Not charging

My note 9 will not charge using the cord (any cord).I updated a bunch of samsung apps a few days ago and since then having charging issues. I bought a wireless charger and it keeps pausing the charge. Please help me figure out what the problem might be.

4 REPLIES 4
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Comet

Re: Not charging

do you remember which Samsung apps you updated were they by any chance third-party apps that were just downloaded from the Galaxy store
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Constellation

Re: Not charging

No I dont remember it was apps that were already there they just updated them

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Comet

Re: Not charging

have you done a hard system cache clear ( yeah when you hold power and one of the volume buttons until the phone boots up and then go down to clear cache ) if you haven't you might want to try... or just go into settings then apps click on the three dot Menu quick to show system up and just clear cache on every Samsung Stock Program that you see
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Re: Not charging

To clear the cache partition... 

 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

 

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