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Constellation

Not getting updates

Good Day! I live in Nigeria and I bought the Snapdragon version of the Note 9 whilst my brother use the Exynos version. Currently he is on One UI 2.1 on Android 10 and I'm still stuck with One UI 1.0 Android 9. Please what should I do to trigger an update on my phone because my phone keeps saying 'you have the latest version of update' 

4 REPLIES 4
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Cosmic Ray

Re: Not getting updates

I have two suggestions, the first is you can put your brother's sim card into your phone and get the the update that way. Or you can go to sammobile.com and download the update that you want that corresponds to your phone.


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Constellation

Re: Not getting updates

Tried the sim way and it didn't work. And can you elaborate on downloading from sammobile.com

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Cosmic Ray

Re: Not getting updates

Go to the website and click on the 3 line menu on the left, click on firmware. when you get that page click on firmware archives and then there is a place to insert and search for your model number.
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Cosmic Ray

Re: Not getting updates

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