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smoberg
Asteroid

Note 9 2nd camera issue

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I have an issue when zooming. When the phone switches to the 2nd camera (2X) the whole phone vibrates and the camera shakes. It seems to me that it's related the the optical stability but even turning that off doesn't help. I believe it to be a hardware issue as I have restored the phone and reflashed the OS and nothing has helped.

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Belaythatorder
Cosmic Ray

Re: Note 9 2nd camera issue

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I have seen reports of this same issue in the Note 9 Reddit forum. It seems to be a hardware issue and I would suggest getting your device replaced because no software update will address the issue.

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usernojP1w7DnL
Constellation

Re: Note 9 2nd camera issue

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I have noticed that myself to, i think I tried everything and finally resetting the phone, and still nothing. I guess I'm just going to have to take it back. 

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Belaythatorder
Cosmic Ray

Re: Note 9 2nd camera issue

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I have seen reports of this same issue in the Note 9 Reddit forum. It seems to be a hardware issue and I would suggest getting your device replaced because no software update will address the issue.

View solution in original post

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smoberg
Asteroid

Re: Note 9 2nd camera issue

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Kinda of what I was thinking Smiley Sad Thanks!

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Samsung Moderator
Samsung Moderator

Re: Note 9 2nd camera issue

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Does this happen in safe mode?

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smoberg
Asteroid

Re: Note 9 2nd camera issue

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I haven't tried it in safe mode. I will and comment back. Thanks!

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