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userzzDecrFVP0
Cosmic Ray

Note 9 Buzzing sound when Zooming Camera

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When I zoom in my camera my phone makes a loud buzzing sound out the top of it. The photo or screen becomes very fuzzy like it's being vibrated. 

 

I searched Google and someone else is complaining of this issue too. I cleared the cache like support suggested but I think this may be a hardware issue. 

 

Any one else have this problem?

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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Thank you for following up, if the issue happens while the phone is in safe mode then repairs are recommended. Could you please send me a private message with your IMEI and full Model number?

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278 REPLIES 278
Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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Is it a mechanical sound like it is coming from the physical phone or a digital sound like it is coming from the speaker?

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userzzDecrFVP0
Cosmic Ray

Re: Note 9 Buzzing sound when Zooming Camera

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I can't tell. It sound like a vibrate motor is on.

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Zineturki
Asteroid

Re: Note 9 Buzzing sound when Zooming Camera

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I have the exact same issue with my old Note 5, it happens when u shake the phone heavily. The sound come from the lenses so they can reach their initial position. 

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userOohKShoPEO
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Like my phone is literally buzzing. I feel it, and when I close the camera app it stops. 

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user40B0Bt64IU
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Having the Same Issue with my Note 9, did you get it resolved?

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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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Hey there @user40B0Bt64IU, Have you tried resetting your settings in your camera app?

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user40B0Bt64IU
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Yes I have, problem is still there

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useryDzquu8SzR
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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mine is a physical sound and vibration in the phone what are the next steps.  I followed the recommendation  of clear data and cache in camera app still no better. 

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usertqA8baJTNq
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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I got this too. Very frustrating, I'm thinking this is a hardware defect. At&t is sending me a replacement but I'm concerned it's only a matter of time before the new one is affected also.

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