cancel
Showing results for 
Search instead for 
Did you mean: 
userQ98eYd3eIh
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

JUMP TO SOLUTION

Mine just started doing this. It's a loud buzzing when I'm trying to zoom in and goes away on the regular distance.

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

JUMP TO SOLUTION

Hey, give this a shot.

 

Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) >
 Camera > Storage > Clear Data and Clear Cache. 
 Restart Phone

Reply
Loading...
SunFlower210
Asteroid

Re: Note 9 Buzzing sound when Zooming Camera

JUMP TO SOLUTION

Cut off the ...  this is a hardware issue, clear cache or factory reset  doesn't solve issue at all ,samsung has to facing the real problem. 

 

I've see more than 3 samsung  admin reply with this resolution. 

Reply
Loading...
userdOP7tFwmP7
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

JUMP TO SOLUTION
Hi I had this problem just started happening for some reason. I found that within my camera settings tracking auto focus was on. (Maybe it turned on without me knowing) But I turned this off and now my camera no longer vibrates or seems wavey when trying to take a picture zoomed or live focus mode! Hope this helps you out
Reply
Loading...
userRKugg65w8p
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

JUMP TO SOLUTION

Having the same issue with the mechanical buzzing and camera not focusing (blurry).  They want me to send in my 3 week old phone for a 2 week repair window.

Reply
Loading...
userzzDecrFVP0
Cosmic Ray

Re: Note 9 Buzzing sound when Zooming Camera

JUMP TO SOLUTION

Sounds like we are the beta testers for a $1000+ phone. It's making the news that note 9 has camera issues.

 

https://www.forbes.com/sites/ewanspence/2018/09/17/samsung-galaxy-note-9-camera-freeze-problem/

Reply
Loading...
Highlighted
userI8VK8KD3VP
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

JUMP TO SOLUTION

Same issue on my Note 9. Definitely coming from the lens area of the camera when zooming in. It seems like a hardware issue, where the lens is vibrating heavily and won't allow the picture to focus

Reply
Loading...
userzzDecrFVP0
Cosmic Ray

Re: Note 9 Buzzing sound when Zooming Camera

JUMP TO SOLUTION

I found If you switch to Pro and zoom the problem goes away . It's only in Auto that the problem happens.  This makes me think it's a software issue. 

Reply
Loading...
user2OETa8usRq
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

JUMP TO SOLUTION

I did some tests and there is no 2x in pro mode thus the telephoto lens os not used. I too am having this issue and not sure what to do. I dont wanna be charged for a replacement phone thats gonna be a refurb, and i shouldn't be charged for a hardware issue that i didn't cause.

Reply
Loading...
userzzDecrFVP0
Cosmic Ray

Re: Note 9 Buzzing sound when Zooming Camera

JUMP TO SOLUTION

I don't agree. There's 10 x zoom in Pro and 10 x  zoom in Auto and and it it only happens in auto.

 

I'm convinced it's sofware issue. Either way I'm with you too I don't want a refurbished phone

Reply
Loading...