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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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@userEfvToEo0bl Can you provide me your full model number and IMEI in a private message?

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userkpTyx9xjit
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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I have the same isissu in my phone also

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user7dmf7pi8k1
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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SM-N960F/DS

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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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Thank you for this information! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry

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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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Hey, give this a try. It should help.

 

Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) >
 Camera > Storage > Clear Data and Clear Cache. 
 Restart Phone

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userD1YqqMkn1Q
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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@SamsungLarry wrote:

Hey, give this a try. It should help.

 

Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) >
 Camera > Storage > Clear Data and Clear Cache. 
 Restart Phone

 

Hi mod,

 

I already sent out my phone they told me that they will just replace my camera unit but I'll be getting the same phone. So basically it's just a free repair.


 

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userzzDecrFVP0
Cosmic Ray

Re: Note 9 Buzzing sound when Zooming Camera

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Why suggest these things ? We all know by this point it is a hardware issue. Samsung needs to acknowledge it or lose customers. We aren't talking about their bottom of the barrel phone. This is their $1300 flagship model. 

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uservO7LylEVpO
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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I agree Samsung should be responsible for this issue 100 percent we should be able to go to tmobile and get a new phone tomorrow

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Eddie P
Asteroid

Re: Note 9 Buzzing sound when Zooming Camera

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I agree. Be transparent or loose customers

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userGi2uO71wUr
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Why was I sent to this message as a solution when no additional information is provided??

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