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Eddie P
Asteroid

Re: Note 9 Buzzing sound when Zooming Camera

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I am having the same issues and clearing the cache doesn't work. When you switch between pro mode and Auto it stops.

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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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Can you please private message me with your full model number and IMEI?

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userD1YqqMkn1Q
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Hey guys I got my phone back, and I'm still testing it out. Right now i'm using my old yet reliable BlackBerry.

Sadly, they just repaired my Note 9. It took them a while(10days) and it was covered by the warranty. Though I'm still disappointed that they didn't replace the phone, I'm still ok with it. The sales Rep. Told me that when the phone was repaired the seal for waterproofing isn't affected, so we have nothing to worry about.

 

It's just sad. I bought my phone last September after 3mos this problem arised I thought they will just simply replace my phone with a new one after they figure out that it's a manufacturer's defect, but they didn't. I'm like other smaller companies replaces flagship phones the moment they knew that it has a defect just to have a hassle free transaction. It would have been easier to accept if this happens 6-9mos after, but who are we to argue it's in their "black and white" manufacturer's warranty.

 

I'll say this again, so far this is the worst customer support I ever got coming from blackberry, LG and iPhone even HTC. Hope it goes smooth to everyone.

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Eddie P
Asteroid

Re: Note 9 Buzzing sound when Zooming Camera

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I am having the same issues and clearing the cache doesn't work. When you switch between Pro Mode and Auto mode it doesn't do it, only when it's in Auto mode, therefore it must be a fault in the automatic aperture or automatic iso (my opinion). Sad to see so many problems with this issue. Samsung needs to be transparent about this or I'll find another model.

 

Verizon 128GB in Blue. Ordered phone from release. 

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useraqhwE4nKWo
Astronaut

Re: Note 9 Buzzing sound when Zooming Camera

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I have the same issue with my camera. And I pay much money for that  samsung is going  deep down now  

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user5u3zq4Gwd6
Astronaut

Re: Note 9 Buzzing sound when Zooming Camera

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I'm having this same issue. It doesn't happen every time but it seems to be getting more common and of course usually when I really need it to work. 🙄🙄 So frustrating!!

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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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Hello @user5u3zq4Gwd6, Try giving this a try.

 

Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) > Camera > Storage > Clear Data and Clear Cache. 

 

Restart Phone.

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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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@userSVcU78SbPk

 

Did you try the steps presented by @SamsungJoJo?

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Samsung Care Ambassador

Re: Note 9 Buzzing sound when Zooming Camera

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It sounds like a physical defect in the Camera aperture . I would consult ifixit. 

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userKIIsaR2e4V
Astronaut

Re: Note 9 Buzzing sound when Zooming Camera

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I have developed the same issue today since upgrading to Android pie.

When zoomed in the phone physically shakes.

Switching between camera modes or photo or video doors nothing, only zooming yo 1:1

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