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Emelianenko
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Did anybody fine a solution?

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happhelpdesk
Cosmic Ray

Re: Note 9 Buzzing sound when Zooming Camera

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Samsung told me my phone needed serviced, but they could not provide a phone to use in the mean time. So I went through my carrier and did all the necessary troubleshooting steps and got a warranty replacement device .

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useroVRJNpMfdZ
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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I am having the same problem. The buzzing sound seems to be coming from where the camera is located. When I try to zoom or use the live focus, the photo becomes very blurry. How did you solve the problem? I tried clearing the cache but nothing seems to happen or solved. Help.
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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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@useroVRJNpMfdZ Can I please have your full model number and IMEI in a private message?

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userG4AwPcSUot
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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I have tried clearing the cache, starting the phone in safe mode to see if the buzzing and vibrating would stop when I zoom in and it doesn't what do I do from here.

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Bombob
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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This is a hardware issue.this is why they are asking you to send your phone.It is simply the camera module that has somehow became detached and the vibration you hear is the stabilization feature kicking in.You are not authorized to fix it yourself or u will void the warranty.Just send it in

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userOOXM3Nu4Wy
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Same here. Clearing cache helped briefly, but then it came back. I was just using the pro mode, but then android updated to pie, and pro video is not available anymore. It's a $1,000 phone, you expect it to work! The buzzing doesn't happen every time, but it sure likes to do it when filming something important (frustrating!) Samsung wants me to send it for repair, leaving me without a phone for 3+ weeks, no compensation, no replacement phone. I spend that much on a phone because it is an extremely important part of my life, and I expect it to perform for me, what am I supposed to do for a month without a phone?! It depreciates daily, so who's going to cover that?
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userOOXM3Nu4Wy
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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I ended up taking my phone to ubreakifix. They replaced the camera under warranty same day, so far it works!

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userahEuv9mHek
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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I have this problem too.it happens sudenly when im going to park for walking then i see my phone when im switch to the tele photo shaking and buzzing like vibratiom.what i have to do?


@userzzDecrFVP0 wrote:

When I zoom in my camera my phone makes a loud buzzing sound out the top of it. The photo or screen becomes very fuzzy like it's being vibrated. 

 

I searched Google and someone else is complaining of this issue too. I cleared the cache like support suggested but I think this may be a hardware issue. 

 

Any one else have this problem?



@userzzDecrFVP0 wrote:

When I zoom in my camera my phone makes a loud buzzing sound out the top of it. The photo or screen becomes very fuzzy like it's being vibrated. 

 

I searched Google and someone else is complaining of this issue too. I cleared the cache like support suggested but I think this may be a hardware issue. 

 

Any one else have this problem?


 

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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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Can I have your full model code and IMEI number via private message?

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