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userzzDecrFVP0
Cosmic Ray

Note 9 Buzzing sound when Zooming Camera

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When I zoom in my camera my phone makes a loud buzzing sound out the top of it. The photo or screen becomes very fuzzy like it's being vibrated. 

 

I searched Google and someone else is complaining of this issue too. I cleared the cache like support suggested but I think this may be a hardware issue. 

 

Any one else have this problem?

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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Thank you for following up, if the issue happens while the phone is in safe mode then repairs are recommended. Could you please send me a private message with your IMEI and full Model number?

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195 REPLIES 195
Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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Is it a mechanical sound like it is coming from the physical phone or a digital sound like it is coming from the speaker?

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userzzDecrFVP0
Cosmic Ray

Re: Note 9 Buzzing sound when Zooming Camera

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I can't tell. It sound like a vibrate motor is on.

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Zineturki
Asteroid

Re: Note 9 Buzzing sound when Zooming Camera

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I have the exact same issue with my old Note 5, it happens when u shake the phone heavily. The sound come from the lenses so they can reach their initial position. 

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userOohKShoPEO
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Like my phone is literally buzzing. I feel it, and when I close the camera app it stops. 

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useryDzquu8SzR
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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mine is a physical sound and vibration in the phone what are the next steps.  I followed the recommendation  of clear data and cache in camera app still no better. 

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usertqA8baJTNq
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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I got this too. Very frustrating, I'm thinking this is a hardware defect. At&t is sending me a replacement but I'm concerned it's only a matter of time before the new one is affected also.

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user6CC0HVQEJQ
Astronaut

Re: Note 9 Buzzing sound when Zooming Camera

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Same issue here. Camera worked fine for a month or so. Definitely buzzing from the camera while trying to zoom or use live focus. My live focus feature is totally unusable and the picture quality in general has deteriorated. My wife and I both upgraded phones at the same time, I tried to get her to purchase the new galaxy, but she went with and iphone - lucky her. I'm extremely dissapointed. We moved to Indonesia and I purchased this phone to take pictures during our travels... looks like we'll be using the iphone for that.

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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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Does this happen in safe mode?

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userzzDecrFVP0
Cosmic Ray

Re: Note 9 Buzzing sound when Zooming Camera

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Yes mine does same in safe mode 

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