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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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@userbGZFBBOmNs Thank you so much for reaching out! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  

 

@userqkpfaBE25F Can i please have your full model number and IMEI in a private message?

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userqkpfaBE25F
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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I am having the same exact issue, camera is fine when I change to pro mode, but when I do auto and try to zoom in it vibrates.

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ARQ123
Galaxy

Re: Note 9 Buzzing sound when Zooming Camera

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i'm having the same issue, https://us.community.samsung.com/t5/Note-9/Camera-makes-weird-noise-in-2X-zoom-Note-9/m-p/461092#M64...

Check that link It will take you to my post and I have also attached a screen recording for better understanding. 

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Emelianenko
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Did you fine a solution?

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userSVcU78SbPk
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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I am having the same problem that everyone else has described and have been having it for several months. The problem has persisted through at least two software patches, suggesting that it is probably a hardware issue. I have had a Samsung rugged case on the phone since I bought it.

 

I have missed several pictures that would have been really good. On several other occasions, I have had to reach for my work phone (an iPhone) and was able to get the picture I wanted. I can only imagine the smug looks from iPhone owners that were watching.

 

The phone is a Note 9 on Sprint.

 

Samsung moderators -- please help. Having gone through the Note 7 debacle this is highly disappointing.

 

 

 

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userSVcU78SbPk
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Samsung moderators, please help.

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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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@userSVcU78SbPk, Can you provide us with your full model number and IMEI in a private message please?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Chadchristensen
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Has there been any solution to this? I cant even zoom past 1.5×

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userTbWxd7k3sD
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Also having this problem. The video is all crazy too.

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userMMtJ232d4e
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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What is the solution of this???

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