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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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@userhLrIKfMqdh Can you send me a private message using this link here? Provide the following information. 

  • Full Model Code
  • IMEI Number
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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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@scarbeard Can you send me a private message using this link here? Provide the following information. 

  • Full Model Code
  • IMEI Number
Reply
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scarbeard
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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I have this issue as well with the optical zoom. I have tried clearing the cache and going into safe mode to no avail. As a matter of fact  it's gone from an occasional nuisance to an all the time thing. The phone is only a few months old and the camera is crippled.

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user40B0Bt64IU
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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I’m having the Same issue!
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Note_Fan
Asteroid

Re: Note 9 Buzzing sound when Zooming Camera

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I am also experiencing this problem. I have tried testing the camera in safe mode and it is still the same. So what do I do next?

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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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@Note_Fan Have you made sure that the software on your phone is up to date?

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Note_Fan
Asteroid

Re: Note 9 Buzzing sound when Zooming Camera

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@SamsungQue Yes, the software is up to date.

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Samsung Moderator
Samsung Moderator

Re: Note 9 Buzzing sound when Zooming Camera

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@Note_Fan Have you tried clearing the cache partition on your phone?

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Note_Fan
Asteroid

Re: Note 9 Buzzing sound when Zooming Camera

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@SamsungQue Yes, done that too.

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Note_Fan
Asteroid

Re: Note 9 Buzzing sound when Zooming Camera

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@SamsungQue So what now? How do we move forward with the problem?

I went to all four ubreakifix outlets and 2 Bestbuy shops in Tucson and none of them is able to provide an in-warranty repair and I cannot ship my phone back to Samsung Repair Center in Texas to have the phone fix, because this is the only phone I have.

 

Any constructive proposal / solution aiding to my situation is greatly appreciation.

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