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Lepa79
Cosmic Ray

Re: Note 9 Buzzing sound when Zooming Camera

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Yes, this issue has nothing to so with what carrier you are on. Big issue and no word from Samsung. 

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userGK0PrLnAFm
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Hey, I had this same problem on my s6 edge plus, and I upgraded to the note 9 and it's happening again.  The fix for both phones for me was to give it a quick shake forward and back.  Theres a ti y motor that zooms the camera in and out it seems and it gets stuck, so you gotta force it to go where it is trying to go.  I think the problem may have been caused by a minor drop or jar to the phone in order for it to malfunction.

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Lepa79
Cosmic Ray

Re: Note 9 Buzzing sound when Zooming Camera

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Never dropped the phone, but a ride a motorcycle and mount the phone on the handle bar. Agree, excess vibration causes camera to start malfunctioning. But my Note 8 was mounted on the handle bars as well and ZERO issues. 

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userW1NNWkpNkB
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Also having the same X2 issue. Samsung will not recognize this as an issue. Do I just keep hounding Samsung until they replace/repair it?
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userIzWdmpzOQW
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Just noticed mine this afternoon. Total bs. Samsung needs to fix this issue. $1000 for their new features not to work.

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userzzDecrFVP0
Cosmic Ray

Re: Note 9 Buzzing sound when Zooming Camera

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they will fix your phone if you send it to them however the only thing that makes me upset is I'll have to wipe my phone before I send it and then try to get everything back the way I had it before when they send it back. the downfall is I don't know how long the fix will last it could become broken or with the same symptoms even after a week or so like the other user said.

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Siddharth Rout
Astronaut

Re: Note 9 Buzzing sound when Zooming Camera

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I faced the same problem. The phone made a vibrating sound when zooming in Auto mode.

 

I did a facotry reset and it is back to normal now.

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userNTARihWO6M
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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Yes I am too. I contacted Samband they are unwilling to replace it. They only offered for me to send it off for them to fix it. 

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userQbSvSxH0dC
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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I am also facing the issue. Sent private message to the admin with phone and vimeo details. Look forward to his response.

 

 

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Markoscc
Constellation

Re: Note 9 Buzzing sound when Zooming Camera

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I'm having the same problem when the camera is in AUTO and using the 2x zoom... 

I tried to replicate the problem with different settings in PRO mode, but it works well, I couldn't replicate the problem... So I guess is kind of a software problem maybe? I hope so... 

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