It is far from solved. The issue is happening on my phone from time to time now too, just started the other day. It has never been dropped, has had a skin and case and screen protector on it since the second I took it out of the box. Ridiculous.
Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry