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Samsung_O1z6Lcb
Astronaut

Note 9 Camera issues!

Hi,

I have been using my Note 9 for almost 10 months now, during this period I have sent my phone to Samsung service center in order to change the camera after experiencing some problems regarding buzzing/blurring image when using the zoom lens, after they changed the camera I noticed that the new camera photo and video quality is less than the original one! Does anyone faced this problem or now the resone of it?

Thanks

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Note 9 Camera issues!

Have you already tried clearing the cache of your Camera application?

Settings>Applications>Camera>Storage> Clear the cache and restart the device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Samsung_O1z6Lcb
Astronaut

Yes, several times And the problem happened after the las...

Yes, several times

And the problem happened after the last update.

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Samsung Moderator
Samsung Moderator

Re: Yes, several times And the problem happened after the las...

Does it occur if you use a third party camera app, such as the one in Facebook, Google, etc.?

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