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userhLrIKfMqdh
Asteroid

Note 9 Live Focus/Zoom is blurry and buzzing

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The live focus and x2 zoom on my note 9 has suddenly become blurry and the phone is producing a buzzing/vibrating sound everytime I try to use them. Other people have experienced the same issue, and I assume it is a manufacturing faulty. Shouldn't the phone be replaced? Repair is not a the proper solution if the issue is coming from the manufacturer.

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Samsung Moderator
Samsung Moderator

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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@userMmetSrw2oX Can I please have your full model number and IMEI in a private message? Do you experience these symptoms when you test your device in safe mode?

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85 REPLIES 85
Emoji_Reid
Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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I have the same issue, Samsung claims it's a software issue and told me to take it to a Best Buy with Samsung to get a software Refresh. The tech at the counter tells me it's either a hardware issue or Android Pie issue.

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Samsung Moderator
Samsung Moderator

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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@Emoji_Reid can I please have your full model number and IMEI in a private message?

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userg3P7mBynC1
Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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I have the same problem

 

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userMmetSrw2oX
Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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So do I

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Samsung Moderator
Samsung Moderator

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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@userMmetSrw2oX Can I please have your full model number and IMEI in a private message? Do you experience these symptoms when you test your device in safe mode?

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userNF731Ar4bP
Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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Same issue here. I sent it to Samsung already and they changed out the camera but the phone started to do it again within a few weeks after I received it, very disappointed Samsung. 

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usera10qeIVns8
Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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I have the same issue and have PM'd you as well. Please help me resolve this. Thanks.

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userIQ3oNtydbd
Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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This is a problem for me also.....

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userJq3pkDAp2v
Astronaut

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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IMEI : <hidden>

SM-N960N

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