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Asteroid

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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@userfuyvwBZm3A @userjIox0iitHC 

So guys, I had to take my phone to samsung, and they replaced my camera with a new one. I have a friend who is now facing the same issue with his camera. 

@SamsungAdam @I believe samsung should reconsider their quality and standards of manufacturing, especially after reports with the Note 9 camera, and the braking of the foldable galaxy S10

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Asteroid

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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the issue is widespread with large number of people affected. some just dont mind the issue and keep on using the camera without zooming thinking its just a software or app problem. samsung should make a proper statement about this and produce a permanent fix. bringing the device to the service center and the issue will just comeback.

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Samsung Moderator
Samsung Moderator

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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@userfuyvwBZm3A can I please have your full model number and IMEI in a private message?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Astronaut

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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I am facing this issue as well

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Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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Same here. My Note 9 is less than 6 months old and it started this problem yesterday. It is annoying and impossible to use bokeh and some other zoom dependable effects on the camera, turning this flagship camera into a regular one. Very disappointing. Called Samsung yesterday and the instruction is to hard reset it, which of course won't fix it as it seems to be a failure much common in several Note 9 forums. What should I do ?????

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Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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I have the same problem.
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Samsung Moderator
Samsung Moderator

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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@user71DYIsXd0a Can you send me a PM here with your model number and IMEI to further assist you with your concerns.

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Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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Usually this is due to the image stabilization being physically broken..

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Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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I'm having the same issue. 

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Re: Note 9 Live Focus/Zoom is blurry and buzzing

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Same here thos is sad samsung weres the recal

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