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Original topic:

Note 9 Live Focus/Zoom is blurry and buzzing

(Topic created: 05-04-2019 10:07 AM)
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userhLrIKfMqdh
Constellation
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Galaxy Note Phones

The live focus and x2 zoom on my note 9 has suddenly become blurry and the phone is producing a buzzing/vibrating sound everytime I try to use them. Other people have experienced the same issue, and I assume it is a manufacturing faulty. Shouldn't the phone be replaced? Repair is not a the proper solution if the issue is coming from the manufacturer.

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Samsung_1iIzwYF
Asteroid
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Galaxy Note Phones

Mine has done the same and i noticed it just after this last security update please help i feel like my one thousand twofifty phone is turning into yhe bigest regret it seemed so perfect but every time sofware updates wreck it my note 8 cam.died one month after o bought it and got a referb for my troubles sooo sad..is this how its gunna be from now on ?

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SamsungJoJo
Samsung Moderator
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@Samsung_1iIzwYF To further assist you with your concerns, Can you send a PM here with your full model number and IMEI?

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KoolAid71vc
Constellation
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Galaxy Note Phones

@SamsungAdam I'm having the same problem wiht my Note 9, and its getting on my nerves!!!

 

SamsungKim1
Supernova
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Galaxy Note Phones

@KoolAid71vc 

 

You can send your information as well.

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Copsi
Constellation
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Galaxy Note Phones

Same issue on my Note 9.

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Meronf
Astronaut
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Galaxy Note Phones

I have the same issue too. 

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SamsungAdam
Samsung Moderator
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@usere82JlOmt3z Can I please have your full model number and IMEI in a private message? Do you experience these symptoms when you test your device in safe mode?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userMmetSrw2oX
Constellation
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Galaxy Note Phones

I did a live chat with Samsung and they booked me in with Samsung at a store near me. I took the phone in yesterday and got it back fixed today. Under warranty. No cost. 

Fantastic! 

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SamsungAdam
Samsung Moderator
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Wonderful. I am happy to hear you were able to get your device repair. Please let us know if we can be of any further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userFm7pSfg7bz
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Galaxy Note Phones

Same issue here!

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