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J0WEE
Astronaut

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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@SamsungAdam can I send you a message too because it happens to me too

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userWlXt4t4IYs
Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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Same problem

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userpahL1wJRO5
Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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I also having same issue.

Please advise how to solve it.

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userNQfkKtvScQ
Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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Hi! I have the same issues. And it gets hot too when it's doing it. Whats causing this?

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Samsung Moderator
Samsung Moderator

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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Hello @userNQfkKtvScQ,

 

Thanks for reaching out. I can certainly understand the frustrations this has caused you. If you don't mind sending a private message providing the full model code and IMEI so I can look into your warranty status. Sounds like you may need service. http://bit.ly/2GGYul4

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wgmsarkis
Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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I restarted my phone in safe mode, then back to regular mode, and it seems to have fixed the issue at the moment.

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userCowYlcpWPj
Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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Same issue here, the camera is buzzing past 2X zoom and is impossible to use live focus, this happens only with camera app, not a problem when I zoom with 3rd party apps

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Samsung Moderator
Samsung Moderator

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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@userCowYlcpWPj can I please have your full model number and IMEI in a private message?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userjIox0iitHC
Astronaut

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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I'm from Indonesia and have the same problem with my note 9 too !

Suddenly today when I used camera and zoomed it. The motor buzzing so loud, focusing become slower when use zoom, and I can feel the vibration when hold it.

I hope samsung improve their quality because note 9 is their one of the great flagship phone and must worth with the price too (because it's expensive)

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userfuyvwBZm3A
Constellation

Re: Note 9 Live Focus/Zoom is blurry and buzzing

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Hi I bought my note 9 just before last Christmas, whenever I zoom in using video mode my camera starts buzzing like an angry wasp is stuck in there and the screen goes all wavy like looking at something on a really hot day?

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