The live focus and x2 zoom on my note 9 has suddenly become blurry and the phone is producing a buzzing/vibrating sound everytime I try to use them. Other people have experienced the same issue, and I assume it is a manufacturing faulty. Shouldn't the phone be replaced? Repair is not a the proper solution if the issue is coming from the manufacturer.
If troubleshooting is not helpful, we recommend having the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.
I have the same issue, Samsung claims it's a software issue and told me to take it to a Best Buy with Samsung to get a software Refresh. The tech at the counter tells me it's either a hardware issue or Android Pie issue.
@userMmetSrw2oX Can I please have your full model number and IMEI in a private message? Do you experience these symptoms when you test your device in safe mode?
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Same issue here. I sent it to Samsung already and they changed out the camera but the phone started to do it again within a few weeks after I received it, very disappointed Samsung.
