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user71e1ySEUZs
Constellation

Note 9 Live focus and zoom blurry and buzzing noise

I noticed my note 9 live focus and zoom to be blurry and buzzing while recording a video. I noticed this to be a manufacturer issue and is consistent with other complaints as well. Please help fix this as i am unable to take any photos in live focus or zoom.

4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: Note 9 Live focus and zoom blurry and buzzing noise

Thank you for reaching out. Do you experience these symptoms if you test your device in safe mode? Do you experience these symptoms in all camera modes?

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user71e1ySEUZs
Constellation

Re: Note 9 Live focus and zoom blurry and buzzing noise

Yea i definitely hear the buzzing sound even when in safe mode. While the blurry lines are on and off the buzzing sound seems constant.

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Samsung Moderator
Samsung Moderator

Re: Note 9 Live focus and zoom blurry and buzzing noise

Hey there! 


I would be happy to look into your concerns. 


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
(15)Digit IMEI Number:
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Samsung_NADdPj0
Astronaut

Re: Note 9 Live focus and zoom blurry and buzzing noise

I am going through the same exact thing... I thought It was a small litch..but now is constant

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