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Samsung Moderator
Samsung Moderator

Re: Note 9 Over Heating

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@userwK53XfwWAv Can you please provide me the following information in a private message

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Place of Purchase:

Model Code:
IMEI Number:

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InspGadget
Astronaut

Re: Note 9 Over Heating

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I just got my note 9 a few days ago.. and it is over heating too Smiley Sad when I charge it and use it while charging it lver heats.

When I play games, it over heats.

It even get a little hot even when just using youtube and messenger.

And its battery only last a few hours when using it.

It even drains its battery even when idle.

 

I brought it so samsung store, they claim they ran some test and told me that my Note 9 is in PERFECT CONDITION.

Is that how perfect condition of Note 9 is? Omg I regret getting this phone

 

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NonStopGalaxy
Asteroid

Re: Note 9 Over Heating

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I just read thru pretty much all of the replies and I see the same thing being said over and over again. I turned on the phone for the first time and before long the phone was hot. 

We're talking about a mini computer in the palm of your hands. A super configurated, mini version of a full size laptop. Just like the laptop, you need to put aside your petty anticipation and wait for the mini computer to finish downloading all updates, all app downloads, all backed up pictures of your aunt Lucy eating cake with her prosthetic arm and the hilarious text messages that follow. 

It takes anywhere from 30 minutes to an hour for all things to be ready to go  so you can download that Pornhub android app and start cruising looking for shiny pantyhose. 

Take your time. There's no actual rush. 

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userLI2b7kp3CS
Constellation

Re: Note 9 Over Heating

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Samsung company please solve the issue of this problem .Im also experiencing overheating issues in my note 9 . Its just a month ago since i used it. 2 weeks using this phone the issue occur. Asking for prompt solution.
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userLI2b7kp3CS
Constellation

Re: Note 9 Over Heating

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Samsung company please solve the issue of this problem .Im also experiencing overheating issues in my note 9 . Its just a month ago since i used it. 2 weeks using this phone the issue occur. Asking for prompt solution.
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userXmWxA6ZPFa
Constellation

Re: Note 9 Over Heating

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Same with me. Just got it, and around 3 weeks its so hit that it burns my fingers to use. Did I get this in error?


@userLI2b7kp3CS wrote:
Samsung company please solve the issue of this problem .Im also experiencing overheating issues in my note 9 . Its just a month ago since i used it. 2 weeks using this phone the issue occur. Asking for prompt solution.

 

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Samsung Moderator
Samsung Moderator

Re: Note 9 Over Heating

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Hi there @userXmWxA6ZPFa, I'd like to look into this for you would you mind sending me a private message with your full model code and IMEI number?

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userMjmgmfNUvW
Astronaut

Re: Note 9 Over Heating

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I've had mine for a while and it will get warm but not To The point of you can't hold it but you should let it Load up first after all it is a mini Computer

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Highlighted
Pierhh
Halo

Re: Note 9 Over Heating

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Same here also, 45 degree celcius/113 fahrenheit in a minutes playing PUBG mobile with 60 fps/balanced in game launcher setting, display hd+, graphic smooth and classic, all lowest setting as possible except frame rate to extreme in the 27 defree celcius room temperature.It seems way too hot since my hand is BURNING!

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Samsung Moderator
Samsung Moderator

Re: Note 9 Over Heating

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@Pierhh Do you experience these symptoms with any other app?

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