Could someone help.
My note 9 does not recognise spen. Says disconnected. I can't do anything. I rebooted, put in safe mode, took off case, tried to reset s pen. Seller sent me another s pen. To no avail. It will not detect it is in the device
Since the troublehooting and replacment S Pen have not been helpful it would be recommended to have the phone serviced. For service in the U.S. you can visit https://www.ubreakifix.com/samsung or call 1-800-786-7864. Outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html